Careers - Innovative Repair Group · iRG


Parts Advisor

Job description

At iRG we are passionate about customer service and endeavour to make the customers journey as smooth as possible. We are looking for a full-time parts advisor who will be a big part of making this happen. As part of the role you will ensure the parts department remains efficient which will ensure the smooth running of the site. You will maintain effective liaison with various other departments within the business and be approachable for all customers and suppliers to assist with queries. You will update and notify the site manager with inventory control and maintain up to date knowledge of new or updated parts. Documentation will be a large part of the role, all paperwork and parts requisitions need to be completed accurately. The parts department will be your responsibility and it will need to be kept tidy at all times. It’s vital that all incoming deliveries are checked and placed in the correct places, kept securely and in good conditions and any discrepancies should be reported to the line manager. During your career we will offer you the relevant training and encourage progression. Most of our senior team began their career in the workshop and worked their way up.


  • Ensure parts bulletins, lists and catalogues are read and stored
  • Remain aware of seasonal requirements and of parts needed in the event of a recall or special offer in the Parts Department
  • Attend training courses to develop job-related knowledge
  • Maintain stock control and guard against any unauthorised removal of parts stock
  • Ensure that a receipt, payment or authorised signature is obtained for all parts stock issued
  • Source the availability of additional parts from the retailer
  • Ensure the correct recycling of all disposed and damaged items in line with environmental regulations
  • Adhere to all Health and Safety and Company policies and procedures
  • Ensure All Manufacturer Approvals and Industry Standards BS 10125 etc  procedures appertaining to recycling/exchange units are adhered to

About You

  • Friendly and professional at all times.
  • Experience in previous parts roles is preferred although full training will be provided for our systems and product knowledge.
  • Being punctual and organised is essential
  • Ability to detect and solve potential problems
  • Be a team player with fellow colleagues
  • Drivers license is preferred but not essential

About iRG

The Innovative Repair Group (iRG) is an independent network of vehicle repair centres spanning South Wales & England offering a range of expert vehicle repair services with prestige, accident, express and LCV repair facilities all equipped with the latest repair technology and processes. We work alongside the UK’s leading manufacturers, insurers and accident management companies, as well as private vehicle owners and fleets, carrying out repairs on all makes and models of cars and light commercial vehicles at competitive rates.

28 days Holiday a year, Pension Scheme, Employee Assist Program, Overtime & Bonus Schemes, career progression, Clean Working Environment, Maintained & Up to Date Equipment, Additional Learning opportunities (E Learning Courses & VM Training site dependent), Company Events including annual Christmas Party.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

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