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Commercial Trainee Program

To see details of our Commercial Trainee Program in full please click here 

Our Commercial Trainee Program is designed to give you an insight into all aspects of the business, whilst giving you the opportunity to find what suits you best. This program is also designed to give you the knowledge and experience to develop yourself within IRG and progress to senior level.   

  • Duration of Program 2.5 - 3 years.
  • In house certified modules to be completed within each set discipline training duration.
  • Branch Managers to Mentor the Commercial Trainee.
  • Bi weekly review by branch manager. 
  • Minimum Wage to be set by age category.
  • No Age restriction.
  • Individuals that have skill set for certain disciplines may drop out of program and set their career in said discipline. 
  • Identified Talent to be ring fenced and considered for Management Gateway opportunity

MET   (Mechanical / Electrical / Trim)

  • Duration 2 Months.
  • Specific modules to be taught : Geometry. Air conditioning. ADAS (Advanced Driver Assistance System).

Panel Technician 

  • Duration 2 Months.
  • Specific modules to be taught : Hot & Cold Joining techniques. Method translation safety. Cold repair including filler work & final preparation.

Paint Technician

  • Duration 2 Months.
  • Specific modules to be taught : Vehicle Preparation. Paint mixing. Different types of finish.

Valeting

  • Duration 2 Weeks.
  • Specific modules to be taught : Vehicle cleaning, quality of de-prepping i.e. remove masking tape and overspray etc.

Customer Service Advisor & Call Centre

    • Duration 3-6 Months.
    • Specific modules to be taught :  Correct use of Autoflow, Customer Care training, Customer Communication. Liaising with All Levels of Admin Staff. Customer Data input. First Point of Contact training. Liaising with Customers & Insurance Companies regarding Repair Updates.

 

Transport/Logistics

  • Duration 2 Weeks.
  • Time to be spent with Transport Manager. 
  • Transport Specific modules to be taught : How to return a vehicle to the customer.Correct procedures. How to be proactive. Transport logistics.

Parts Advisor

  • Duration 3-6 Months.
  • Specific modules to be taught : Correct use of Autoflow, ordering parts, including identification of correct parts, booking parts in/out.

Accounts Assistant

  • Duration 1 Month.
  • Specific modules to be taught : Sage awareness, Correct use of Autoflow & utilising correct coding for work providers.

Vehicle Damage Assessor

  • Duration 3-6 Months.
  • Specific modules to be taught : Correct use of Audatex, Method reading and interpretation. Cost estimating & correct estimating.

Workshop Control

  • Duration 3-6 Months.
  • Specific modules to be taught : Workshop loading, technician capacity versus workload.

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